Video improves patient-provider engagement, supports care team collaboration and enables remote video consultations.
INDIANAPOLIS – Diagnotes, an Indianapolis-based digital healthcare communication company, today announced the availability of video chat as a standard feature on its secure clinical communication platform. The platform allows clinicians to easily escalate their preferred communication style from text to voice to video depending on the type and urgency of a situation.
“We know from our daily lives that it’s natural to escalate from texting to voice communication when a topic becomes more complex or urgent. If you want to have a more meaningful connection or conversation, video may be the best way to communicate. The same is true in a clinical setting,” said Dave Wortman, chief executive officer and co-founder of Diagnotes. “The potential uses for secure mobile video in healthcare are virtually limitless. We continue to be impressed by the ingenuity and creativity of our clients to bring the use of video chat into their workflows.”
Hospitals, health systems and physician groups are able to use Diagnotes video chat in a variety of ways, including:
Patient-provider video communication: Ideal for home health care and chronic disease management
Care Team Collaboration: Supports patient-centered care models and coordination among physicians, nurses, and administrators
Remote consultations with specialists: Essential for large, urban health systems to provide telehealth services for rural and suburban partner and affiliate hospitals
The technology is making a significant difference. During a pilot of Diagnotes’ video capabilities, a large health system provided specialty telehealth services to one of its referring regional medical centers. Everyone along the care continuum benefited from the use of the Diagnotes platform. The health system was able to deliver reimbursable speciality care services in an effective and timely manner to their affiliated hospital. The rural hospital was able to avoid unnecessary patient transfers while continuing to provide high quality, lower cost care for their patients. Patients were able to remain closer to home and avoid higher costs while still receiving needed specialty care services.
Secure video chat is now available along with text and voice communication capabilities to all Diagnotes users.
Diagnotes, Inc. provides healthcare enterprises throughout the country one simple platform for all HIPAA-compliant text, voice and video communications. Diagnotes features modern, user-friendly interfaces, and allows clients to access, conduct, and track communications with their mobile devices (iOS or Android) and computers. The platform allows for inclusion of everyone involved—from physicians and nurses to patients and caregivers to administrators and staff. With Diagnotes, users can communicate securely using any combination of text, voice and video from any location on any device, ensuring compliance and improving efficiency, collaboration and patient and provider satisfaction.