Use cases: Clinical
communication and
collaboration

Use cases: Clinical
communication and
collaboration

This Hospital at Home program uses a simple virtual workspace that delivered real-time care coordination, improving both clinician and patient satisfaction.

No more calling, paging and waiting. How a messaging system provided a faster, easier way to order consults for ED patients.

How a leading health system ensured HIPAA compliance and increased efficiency by replacing 5,000+ pagers with a texting platform.

How a call center in a national behavioral health system integrated a texting platform to communicate directly, in real time, with providers at any of the system’s 30 facilities.

Indiana University Health Coumadin Clinics in hospitals and outpatient centers are rapidly expanding. For safety and reliability, IU instituted measured quality process improvements.

Reaching the right care provider rapidly can be a frustrating experience for clinicians, support staff, and patients. An academic medical center adopted Diagnotes for its emergency room.

An orthopedic hospital wanted to reduce opioid dependence among knee replacement patients and sought hassle-free access to physicians for pain management.

Health systems are faced with caring for patients for COVID-19 and those with symptoms while maintaining care for others while mitigating the risk of spreading the disease.

Research suggests that patients who continue recovery at home with in-person and remote care plus video communications reduce cost, healthcare use, and readmissions and increase patient physical activity.

Quality medical care depends on HIPAA-compliant communications with stakeholders like long-term care facilities, home healthcare workers, or partner medical facilities.

Pagers, though ingrained in healthcare workflows, are an increasing security risk because they receive and transmit unencrypted messages containing protected health information at accessible radio frequencies.

Approximately one in five American adults suffer from mental illness, and nearly 60% never receive treatment. Committed to changing people's lives, a behavioral health system needed centralized communications.

Most health systems struggle with prompt clinician notification and engagement for consults. The process typically requires actions on multiple devices and relies on synchronous communication.