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Hancock Health

Hancock Health is a full-service community hospital with a focus on primary care, patient comfort and convenience.

• Situation: Clinical leadership sought to create a culture of communication throughout the organization.
  Problem: Physicians were experiencing frequent non-urgent interruptions and HIPAA non-compliant behaviors were observed.
  Solution: Diagnotes was selected to streamline communication, close gaps in information and resolve compliance concerns.
  Results: Communication is more efficient, effective and non-urgent interruptions are fewer. Additionally, Diagnotes was the only tool available for clinical and non-clinical communication in the wake of a data ransomware attack.