Diagnotes is hiring!

We are passionate about improving the lives of healthcare professionals and the patients they serve. We are seeking creative and enthusiastic problem-solvers to join our team.

See below for open positions.

Client Success Associate

Position Summary
Diagnotes is seeking a passionate, highly motivated, results-oriented Associate to join its growing Client Success team. The Associate will have an opportunity to work with the Director of Client Success on projects with hospitals, health systems and medical practices to plan and execute the deployment, utilization and expansion of cutting-edge communication technology in a challenging healthcare environment.

The Associate will support the missions of assisting outcomes for existing Diagnotes clients toward optimal, full-scale implementation and utilization of the platform, ensuring successful results both for clients and for Diagnotes. Ideal candidates will demonstrate an aptitude for technology and attitude of priority on effective communications, most desirable within the healthcare industry and should be comfortable using common modern consumer communication technologies (e.g., smartphones).

Click here to view the full job description.

To apply for this position:
Send an email with the subject line “Client Success Associate” to the hiring manager with cover letter and resume attached. 

Hiring Manager:
Michelle Sybesma
Director Client Success
msyb@diagnotes.com

Diagnotes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or veteran status.

Client Success Specialist

Position Summary

Diagnotes is seeking a passionate, highly motivated, results-oriented Specialist to join its growing Client Success team. The Specialist will have an opportunity to work with the Manager of Client Success on projects with hospitals, health systems and medical practices to plan and execute the deployment, utilization and expansion of cutting-edge communication technology in a challenging healthcare environment.

The Specialist will support and guide existing Diagnotes clients to achieve full-scale implementation and utilization of the platform. Ideal candidates will demonstrate an aptitude for technology, including common, modern consumer technologies (e.g., smartphones) and have effective communication skills. The successful candidate will feel comfortable presenting and training in front of an audience, online via webinar, or one-on-one with end users.  Healthcare industry experience is desired, but not required.

Click here to view the full job description.

To apply for this position:
Send an email with the subject line “Client Success Specialist” to the hiring manager with cover letter and resume attached. 

Hiring Manager:
Morgan Middleton
Operations Manager
careers@diagnotes.com

Diagnotes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or veteran status.

Product Support Specialist

Position Summary

Diagnotes is seeking a passionate, highly motivated, technically savvy Support Specialist to join its Product team. The Support Specialist will support new and existing Diagnotes clients toward optimal, full-scale implementation and utilization of the platform, focusing primarily on first-tier support cases and related training. The Support Specialist will also lead the charge in building up our knowledge base of support articles, reference guides, and other types of educational material.

Ideal candidates for this role will exhibit strong aptitude towards end-user technology and support, helping end-users with software related questions and issues, and efficiently navigating the variety of mobile devices in use by our users. Most of the Support Specialist’s time will be spent fielding issues and following up with users via our ticketing system, email, or phone. This role will also include opportunity to support the rest of the Diagnotes team in various training and implementation activities. Support related experience in a healthcare setting is preferred.

Click here to view the full job description.

To apply for this position:
Send an email with the subject line “Product Support Specialist” to the hiring manager with cover letter and resume attached. 

Hiring Manager:
Morgan Middleton
Operations Manager
careers@diagnotes.com

Diagnotes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or veteran status.

If you don’t see a position that fits your background, but are excited by the Diagnotes mission, please send a cover letter and resume to careers@diagnotes.com