Diagnotes is hiring!

We are passionate about improving the lives of healthcare professionals and the patients they serve. We are seeking creative and enthusiastic problem-solvers to join our team.

See below for open positions.

Client Success Specialist

Position Summary

Diagnotes is seeking a passionate, highly motivated, results-oriented Specialist to join its growing Client Success team. The Specialist will have an opportunity to work with the Manager of Client Success on projects with hospitals, health systems and medical practices to plan and execute the deployment, utilization and expansion of cutting-edge communication technology in a challenging healthcare environment.

The Specialist will support and guide existing Diagnotes clients to achieve full-scale implementation and utilization of the platform. Ideal candidates will demonstrate an aptitude for technology, including common, modern consumer technologies (e.g., smartphones) and have effective communication skills. The successful candidate will feel comfortable presenting and training in front of an audience, online via webinar, or one-on-one with end users.  Healthcare industry experience is desired, but not required.

Click here to view the full job description.

To apply for this position:
Send an email with the subject line “Client Success Specialist” to the hiring manager with cover letter and resume attached. 

Hiring Manager:
Morgan Middleton
Operations Manager
careers@diagnotes.com

Diagnotes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or veteran status.

Product Support Specialist

Position Summary

Diagnotes is seeking a passionate, highly motivated, technically savvy Support Specialist to join its Product team. The Support Specialist will support new and existing Diagnotes clients toward optimal, full-scale implementation and utilization of the platform, focusing primarily on first-tier support cases and related training. The Support Specialist will also lead the charge in building up our knowledge base of support articles, reference guides, and other types of educational material.

Ideal candidates for this role will exhibit strong aptitude towards end-user technology and support, helping end-users with software related questions and issues, and efficiently navigating the variety of mobile devices in use by our users. Most of the Support Specialist’s time will be spent fielding issues and following up with users via our ticketing system, email, or phone. This role will also include opportunity to support the rest of the Diagnotes team in various training and implementation activities. Support related experience in a healthcare setting is preferred.

Click here to view the full job description.

To apply for this position:
Send an email with the subject line “Product Support Specialist” to the hiring manager with cover letter and resume attached. 

Hiring Manager:
Morgan Middleton
Operations Manager
careers@diagnotes.com

Diagnotes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or veteran status.

Software Engineer - iOS Mobile Development

Position Summary

Diagnotes, based in Indianapolis, is a powerful, enterprise-grade clinical communication and collaboration platform. Using concepts familiar to all mobile device users, it is fast to implement and highly intuitive to adopt. Health systems, hospitals, and other healthcare organizations use Diagnotes to automate essential clinical workflows, share clinical patient data, view on-call schedules, share photos and attachments and more. Physicians, nurses and staff can communicate with each other via text, voice and video, as well as with patients and caregivers, on a single platform. Diagnotes’ HIPAA-compliant platform is AWS cloud-hosted, allowing for easy integration with other applications and software platforms.

Diagnotes is seeking an experienced, technically savvy Software Engineer to join its Product team, focusing primarily on iPhone application development. The Software Engineer – Mobile Development will contribute to writing and maintaining our native iOS applications, including feature development, unit testing, debugging, and getting new releases out the door.

Click here to view the full job description.

To apply for this position:
Send an email with the subject line “Software Engineer – iOS Mobile Development” to the hiring manager with cover letter and resume attached. 

Hiring Manager:
Morgan Middleton
Operations Manager
careers@diagnotes.com

Diagnotes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or veteran status.

If you don’t see a position that fits your background, but are excited by the Diagnotes mission, please send a cover letter and resume to careers@diagnotes.com