healthcare messaging platform

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Advances in clinical collaboration since COVID-19

The COVID-19 pandemic has transformed the way clinicians and patients communicate with each other. According to Executives for Health Innovation (EHI), “Clinical communication and collaboration has always been critical to ensuring the delivery...
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Palliative and hospice care: how telehealth improves access

While most people associate telehealth with urgent care visits or as a substitute for fact-to-face physician visits, hospice and palliative care has become a thriving area for telehealth. Even before the pandemic,...
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Why marginalized patients don’t trust telehealth

Two years ago many providers switched to offering telehealth visits during COVID-19. Experts writing in STAT News made the prediction that unless done carefully, telehealth would widen healthcare disparities. In particular, the...
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Hacking healthcare data: the next wave

Ransomware continues to threaten data security in health systems. Deploying ransomware, organized cybercriminals such as the recently surfaced Industrial Spy get access to your servers, delete your backups, encrypt all your files,...
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Rural hospitals: challenges to healthcare access

Rural areas may offer a lower cost of living than cities or suburbs, but for rural patients there is a major challenge: access to healthcare. According to the American Hospital Association, while...
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How hospitals are improving length of stay outcomes

Reduced Length of Stay (LOS) is often used as an indicator of hospital efficiency, which can equate to reductions in costs per discharge. In addition, decreased LOS can lower risks of infections,...
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Secure Texting: A Buyers Guide for Healthcare Leaders

We get it. Evaluating secure messaging and telehealth platforms is a lot of work. But if you are looking at clinical communication solutions, our eBook Secure Texting: A Buyers Guide for Healthcare...
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Secure texting for healthcare: The basics

What is secure text messaging? A secure text messaging platform employs smartphone apps to connect authorized care team members to a HIPAA-compliant network. It enables care teams to coordinate schedules for quick...
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What’s the difference between basic texting and advanced messaging platforms?

Beyond HIPAA compliance According to an article in Compliance Home, “Compliance with the Privacy Act and the requirements of the Security Act is assured when using a secure messaging solution.” It’s true...
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After COVID-19, texting drives patient satisfaction

COVID-19 changed patient communication preferences from phone calls to digital communication such as texting, according to research by SR Health. “Why the switch from phone to digital communication? Patient comments suggest digital...
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