healthcare communication

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Who’s on call and how do I reach them?

The consequences of healthcare communication problems Increased costs associated with delays in communication Impact on quality of care being delivered to patients Medical errors that occur due to breakdowns in communications Lack...
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The future of virtual care: connecting the care continuum

The COVID-19 pandemic has transformed virtual care into an essential part of health care. In addition to improving healthcare access, virtual care provides other significant benefits. For example, a recent study by...
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How hospitals prevent readmissions

The ongoing challenge of readmissions Reducing the number of hospital readmissions continues to challenge health systems, even with federal programs that target preventable readmissions. The Centers for Medicare & Medicaid Services manage...
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Improving patient satisfaction: Care coordination and communication technology

Myths of patient satisfaction Myths and misperceptions about patient satisfaction need to be overcome when seeking out patient input, writes Richard Bolton Siegrist Jr. in the AMA Journal of Ethics. One myth...
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Inbox blues: physician burnout causes and solutions

Discussions about the cost of healthcare are usually centered on drugs, procedures, or insurance. But there is one factor that should not be overlooked: physician burnout. A paper in the Annals of...
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Buyers guide: Secure healthcare messaging systems

In this interview with Diagnotes’ CEO Dave Wortman, he discusses the most important questions – from technology and telehealth to team collaboration – that health systems should ask when evaluating a secure...
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Pager issues lead to increased use of secure messaging systems

The problematic workflow of pagers Fewer than one in five healthcare managers thought that pagers were time-saving devices, according to an article in Compliance Home. The article notes “the pager recipient often...
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How to evaluate the security of healthcare messaging platforms

Is your health system planning to replace legacy communications such as pagers with a messaging platform? Start with security requirements. Basic security for healthcare messaging platforms A case study published in Applied Clinical...
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Growth of telehealth encourages clinical collaboration

Pandemic care has pressed some initiatives in patient care and some buttons for clinicians, too. Moves to accommodate home-bound patients through telehealth visits have accelerated, but so has adoption of modern communication...
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5 ways to reduce time and data gaps in incident command

Hospital bureaucracy serves a purpose—to determine and enforce standards in care, expenditure, operations, security, etc.—but incident command teams need to accelerate action to minimize the harm of crisis and maximize effective outcomes. ...
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