healthcare communication

Sign up for our Newsletter

Filter by Topic  

Hospital admissions: how better communication cuts delays

It’s a fact: the longer a patient spends in the ED before being admitted, the greater the chance that the patient may die. A study in the Journal of Emergency Medicine found...
Read More

Hospital and SNF communications: bridging the gap

Discharging a patient to a skilled nursing facility (SNF) used to be a straightforward process. But according to the American Society for Healthcare Risk Management (ASHRM), it has become extremely complicated. “What...
Read More

Secure texting for healthcare: The basics

What is secure text messaging? A secure text messaging platform employs smartphone apps to connect authorized care team members to a HIPAA-compliant network. It enables care teams to coordinate schedules for quick...
Read More

Error-free handoffs: Make sure patients don’t fall through the cracks

Across the continuum of care a multitude of patient handoffs take place. At some teaching hospitals, there are more than 4,000 handoffs a day. And with each handoff, there is a potential...
Read More

What health systems can learn from tech giants

Digital communication is transforming healthcare, but so far the transformation has been piecemeal. Health systems need to identify technologies that facilitate communication between clinicians and with patients. These solutions need to optimize...
Read More

What’s the difference between basic texting and advanced messaging platforms?

Beyond HIPAA compliance According to an article in Compliance Home, “Compliance with the Privacy Act and the requirements of the Security Act is assured when using a secure messaging solution.” It’s true...
Read More

Improve clinician focus by managing alerts

The digitization of healthcare has delivered more integrated care for patients and more efficient communication between clinicians. And during COVID-19, the use of virtual care has become increasingly important, supported by electronic...
Read More

Bringing security to BYOD

90 percent of hospitals are making significant investments in smartphones and secure mobile communication platforms, according to a survey by Spyglass Consulting. And increasing numbers of hospitals have adopted BYOD, or “bring...
Read More

After COVID-19, texting drives patient satisfaction

COVID-19 changed patient communication preferences from phone calls to digital communication such as texting, according to research by SR Health. “Why the switch from phone to digital communication? Patient comments suggest digital...
Read More

The COVID19 clinician deficit: handling the impact

The United States will see a shortage of nearly 122,000 physicians in both primary and specialty care by 2032, according to data published by the AAMC (Association of American Medical Colleges). An article...
Read More