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Improving patient satisfaction: Care coordination and communication technology

Myths of patient satisfaction Myths and misperceptions about patient satisfaction need to be overcome when seeking out patient input, writes Richard Bolton Siegrist Jr. in the AMA Journal of Ethics. One myth...
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How a toxicology service expedites remote consults

When a poison exposure case gets escalated to the Tier 2 Medical Toxicology Division at Indiana University Health, team members use Diagnotes’ virtual workspace technology to coordinate life-saving care in real time. Streamlining clinical...
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Clinical collaboration: studies show impact of messaging systems

Health systems are replacing legacy communication devices with secure messaging systems. These systems have been proven to deliver more reliable and secure communication. But recent studies show that implementing a messaging system...
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How to evaluate the security of healthcare messaging platforms

Is your health system planning to replace legacy communications such as pagers with a messaging platform? Start with security requirements. Basic security for healthcare messaging platforms A case study published in Applied Clinical...
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Study shows clinical tasks completed 59% faster using mobile platform

In order to improve care team performance, many healthcare systems today are scrapping synchronous, one-way communication systems like pagers. Instead, they are integrating asynchronous communication such as mobile platforms that offer messaging...
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