Insights: Clinical Communication & Collaboration

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Error-free handoffs: Make sure patients don’t fall through the cracks

Across the continuum of care a multitude of patient handoffs take place. At some teaching hospitals, there are more than 4,000 handoffs a day. And with each handoff, there is a potential...
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How health systems use Diagnotes to manage response to COVID-19 variants

As COVID-19 variants continue to disrupt healthcare, health systems are using the sophisticated clinical collaboration and telehealth features of Diagnotes to facilitate the screening and treatment of patients and reduce the risk...
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What health systems can learn from tech giants

Digital communication is transforming healthcare, but so far the transformation has been piecemeal. Health systems need to identify technologies that facilitate communication between clinicians and with patients. These solutions need to optimize...
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What’s the difference between basic texting and advanced messaging platforms?

Beyond HIPAA compliance According to an article in Compliance Home, “Compliance with the Privacy Act and the requirements of the Security Act is assured when using a secure messaging solution.” It’s true...
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Improve clinician focus by managing alerts

The digitization of healthcare has delivered more integrated care for patients and more efficient communication between clinicians. And during COVID-19, the use of virtual care has become increasingly important, supported by electronic...
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Bringing security to BYOD

90 percent of hospitals are making significant investments in smartphones and secure mobile communication platforms, according to a survey by Spyglass Consulting. And increasing numbers of hospitals have adopted BYOD, or “bring...
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After COVID-19, texting drives patient satisfaction

COVID-19 changed patient communication preferences from phone calls to digital communication such as texting, according to research by SR Health. “Why the switch from phone to digital communication? Patient comments suggest digital...
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The COVID19 clinician deficit: handling the impact

The United States will see a shortage of nearly 122,000 physicians in both primary and specialty care by 2032, according to data published by the AAMC (Association of American Medical Colleges). An article...
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Which solutions reduce clinical communication errors?

According to The Joint Commission on Accreditation of Healthcare Organizations, communication errors are the cause of 60% to 70% of preventable hospital deaths. An analysis in the Journal of Patient Safety says...
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Behavioral health: How hospitals are improving access

Behavioral health increases pressure on EDs Behavioral health is a growing public health problem, and the situation is not expected to improve soon. According to a study in JAMA Psychiatry, during the...
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How hospitals are responding to the COVID-19 nursing shortage

The COVID-19 pandemic has accelerated a pre-existing nursing shortage. Increased burnout has led to more staff turnover, which in turn has led to even more stress on nurses. In the article Clinician...
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Who’s on call and how do I reach them?

The consequences of healthcare communication problems Increased costs associated with delays in communication Impact on quality of care being delivered to patients Medical errors that occur due to breakdowns in communications Lack...
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