Team Collaboration

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Why are physicians unhappy with their jobs?

There are a lot of unhappy physicians out there, as this one doctor attests in the January 2020 BMJ. In the American Medical Association’s 2022 National Burnout Benchmarking report, about 28% of...
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Hospital and SNF communications: bridging the gap

Discharging a patient to a skilled nursing facility (SNF) used to be a straightforward process. But according to the American Society for Healthcare Risk Management (ASHRM), it has become extremely complicated. “What...
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Integrating unit clerks with clinical communication

Hospital unit clerks may not be widely known, but they perform essential administrative duties at every hospital. They are trained professionals who are responsible for coordinating all functions of a hospital unit,...
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Nurses fuel the growth of secure text messaging

Smartphones are now ubiquitous in healthcare, used by well over 84% of clinicians. And when it comes to employing smartphones for clinical communications, nurses have been early adopters. Back in 2018, in...
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How rural hospitals reduce unnecessary patient transfers

Rural hospitals need to transfer patients that require more specialized care because they often do not have the expertise or resources to treat these patients. A report that looked at services provided...
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Connecting rural hospitals with behavioral health

Rural access to behavioral health services 7.7 million rural adults reported having any mental illness (AMI) – 20.5% of rural adults, according to statistics from 2020 cited on the Rural Health Information...
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Hospital at Home: The basics

Hospital at Home is a care model that has been in use for more than two decades, but the growth in telehealth during the pandemic has pushed it to the forefront. It...
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Secure texting for healthcare: The basics

What is secure text messaging? A secure text messaging platform employs smartphone apps to connect authorized care team members to a HIPAA-compliant network. It enables care teams to coordinate schedules for quick...
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Error-free handoffs: Make sure patients don’t fall through the cracks

Across the continuum of care a multitude of patient handoffs take place. At some teaching hospitals, there are more than 4,000 handoffs a day. And with each handoff, there is a potential...
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What health systems can learn from tech giants

Digital communication is transforming healthcare, but so far the transformation has been piecemeal. Health systems need to identify technologies that facilitate communication between clinicians and with patients. These solutions need to optimize...
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